• Bachelor’s Degree in Criminal Justice, University of Central Florida

Jeffrey M. Byrd, PA
July 2021- February 2023
File Clerk, Receptionist

• Organized documents supporting cases and uploading official documents to be filed with the court within specific timelines
• Facilitated ingoing and outgoing client correspondence
• Maintained and upkept ongoing case files to comply with company regulations on proper management and storage
• Daily data entry of sensitive material through internal systems such as Prevail
• Retrieved and distributed files to departments as needed
• Entrusted with transporting important documents and records to courthouse and appropriate medical and legal offices

Style Encore
January 2019- 2020
Shift Manager

• Responsible for accurate reporting and processing of employee’s payroll
• Managed store financials and ensured prompt reporting of company’s ledgers
• Supervised and trained lower-level team members through various tasks to maximize productivity, efficiency, and customer service
• Input and processed store inventory in an efficient way to reduce backlog and properly meet demand
• Directly handled customer feedback and resolved conflicts

Recognized with a National Scholastic Award for a written essay
Competed on school’s Mock Trial Team
Won first place in academic competition for persuasive writing